Returns and Exchanges Policy

At Coastal Girls Co., we want you to be completely satisfied with your purchase. However, if for any reason you are not, please review our return and exchange policy:

Store Credit Only

  • We do not offer refunds. Instead, we provide store credit for eligible returns, which can be used for future purchases at Coastal Girls Co.

Return Window

  • You have 15 days from the date of purchase to initiate a return. After this period, we are unable to accept returns.

Return Conditions

  • Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Please ensure the item is securely packaged to avoid damage during shipping.

How to Return an Item

  1. Contact our customer service team at [Insert Contact Information] to initiate the return process.
  2. Once your return is approved, we will provide instructions on how to send the item back to us.
  3. After we receive and inspect the returned item, you will be issued store credit in the amount of the original purchase price (excluding any shipping costs).

Exchanges

  • If you wish to exchange an item, please follow the return process outlined above. Once your return is processed, you can use your store credit to purchase a new item.